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PRIVACY & LEGAL

Contact us for any questions or concerns regarding this Privacy Policy.

Effective Date: October 1st, 2024

​Last Updated: January 28, 2026

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Purely Plant LLC (“Purely Plant,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website(s), including www.eatpurelyplant.com (collectively, the “Site”), and when you use our services, including catering, online ordering, and customer support (the “Services”).

By accessing our Site or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or Services.

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1. Information We Collect

We may collect information about you in different ways, including:

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A. Personal Information You Provide

When you place an order, contact us, request catering services, or interact with us, you may provide:

  • Name

  • Email address

  • Phone number

  • Delivery or billing address

  • Order details and special instructions (including dietary preferences/allergies you choose to share)

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B. Payment Information

When you make a purchase, we may collect payment-related details, such as:

  • Payment method type (credit/debit)

  • Card brand and expiration date

Important: Payment transactions may be processed by third-party payment processors. We do not store full payment card numbers on our servers.

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C. Technical / Website Data

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and device type

  • Operating system

  • Access dates/times

  • Pages viewed and navigation behavior

  • Referring website links

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2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain our Site and Services

  • Process orders, payments, and deliveries

  • Respond to inquiries and customer service requests

  • Send service-related updates (order confirmations, delivery updates, etc.)

  • Improve our Site, menu services, and customer experience

  • Send promotional messages (only when allowed by law or with consent)

  • Detect, prevent, and address technical issues or fraud

  • Comply with applicable laws and regulations

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3. Sharing of Your Information​​

We do not sell your personal information.

We may share your information only in the following cases:

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A. Service Providers

We may share information with third-party vendors that help us operate, such as:

  • Payment processors

  • Delivery platforms

  • Website hosting providers

  • Marketing/email tools

  • Customer support systems

These providers only receive information needed to perform their services.

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B. Legal Obligations

We may disclose your information when required to:

  • Comply with laws, regulations, subpoenas, or court orders

  • Respond to valid government requests

  • Protect our rights, safety, or property

  • Prevent fraud or harmful activity

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4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve site experience and performance

  • Understand how visitors use our Site

  • Provide website analytics

You can control cookie settings through your browser preferences.

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5. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

 

6. Your Rights & Choices

You may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of promotional emails/texts (by following unsubscribe instructions)

  • Withdraw consent at any time, where applicable

To request changes or deletion, contact us using the details below.

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7. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. However, children may safely consume our menu items under the supervision and discretion of a parent or guardian.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with the updated effective date.

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9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Website: www.eatpurelyplant.com
Email: contact@eatpurelyplant.com
Phone: (404) 549-2148
Social: @eatpurelyplant

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